Effective Date: October 18, 2024
Welcome to EQ Mastery Hub! By accessing or using our website, coaching services, workshops, retreats, or any other offerings, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree to these terms, you must discontinue using our services.
- Overview of Services
EQ Mastery Hub provides personalized coaching, corporate workshops, online courses, retreats, and consulting services focused on emotional intelligence and leadership development. Services may be offered online (via Zoom or other platforms) or in person at specified locations. - Eligibility for Services
Our services are intended for individuals who are at least 18 years old. By using our services, you confirm that you are legally capable of entering into a binding agreement. - Booking and Payment Terms
- Booking: Coaching sessions, workshops, and retreats must be booked through our website or with a representative.
- Payment: Payment is required at the time of booking unless otherwise agreed. We accept payments via credit cards, bank transfers, and third-party payment processors.
- Cancellation Policy: Cancellations made at least 72 hours before the scheduled session or workshop are eligible for a refund. Cancellations made within 72 hours are non-refundable, but you may reschedule subject to availability.
- Retreat Cancellation: Specific cancellation policies apply to retreats, outlined during the booking process.
- Code of Conduct
EQ Mastery Hub promotes a respectful, inclusive environment for all clients and participants. By using our services, you agree to:- Treat coaches, facilitators, and other participants with respect.
- Not engage in disruptive, abusive, or unlawful behavior.
- Respect the privacy and confidentiality of other participants in group settings.
We reserve the right to remove any individual from a session, workshop, or retreat if their behavior is deemed inappropriate or disruptive, without refund.
- Intellectual Property
All content, materials, and tools provided by EQ Mastery Hub (including videos, worksheets, and digital products) are protected by copyright and intellectual property laws.- You are granted a limited, non-transferable license to use these materials for personal development only.
- You may not copy, distribute, or reproduce any materials without prior written permission.
- Limitation of Liability
EQ Mastery Hub provides coaching and training services designed to support personal and professional growth. However, we do not guarantee specific outcomes or results.- We are not responsible for any personal, financial, or business decisions you make based on our services.
- Our services are not a substitute for medical or mental health treatment. If you have specific mental health concerns, we encourage you to seek professional care from a licensed provider.
In no event shall EQ Mastery Hub be liable for any indirect, incidental, or consequential damages arising from the use of our services.
- Privacy and Data Protection
We collect and process personal data in accordance with our Privacy Policy and comply with the General Data Protection Regulation (GDPR). By using our services, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy. - Third-Party Services and Links
Our website and services may contain links to third-party websites or services. EQ Mastery Hub is not responsible for the content, policies, or practices of third-party platforms.- Use of third-party services (e.g., payment processors or booking platforms) is subject to their respective terms and conditions.
- Modification of Services and Terms
We reserve the right to modify or discontinue any part of our services at any time without notice. We may also update these Terms and Conditions periodically. Your continued use of the services after changes are made constitutes acceptance of the new terms. - Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Florida, United States.- Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in Manatee County, Florida, United States.
- Force Majeure
EQ Mastery Hub is not liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, government actions, or internet outages. - Refund Policy
- Coaching and Workshops: Refunds for coaching sessions and workshops are available only if canceled at least 72 hours in advance.
- Retreats: Refunds for retreats are subject to specific terms outlined in the booking confirmation.
- Digital Products: Due to the nature of digital products, all sales are final unless otherwise specified.
- Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: hello@eqmasteryhub.com
Phone: +34 671984189 - Termination of Agreement
We reserve the right to terminate or suspend your access to our services if you breach these Terms and Conditions. Upon termination, any outstanding payments remain due, and access to services or materials will be revoked. - Your Acceptance of These Terms
By accessing or using EQ Mastery Hub’s services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.